About Us

Douglas Kopelman is the Chief Executive Officer of White Plains Linen, Red Cap Valet, and Hippodrome Services, overseeing strategy, operations, and growth across the Tri-State region. He focuses on elevating quality, improving production systems, and delivering efficient, best-in-class service for hospitality partners.

Before his current roles, Douglas served as CEO of Bal-Togs, where he implemented Lean Manufacturing and Lean Six Sigma practices to reduce waste, improve workflow, and strengthen operational quality.

Douglas leads with a merit-based, hands-on approach that emphasizes clear expectations, critical thinking, and employee empowerment. Known for his calm and rational style, he believes challenges are solved through hard work, perseverance, and intelligent problem-solving. His goal is to continue building a strong regional platform and maintain all three companies’ positions as best-in-class providers in the Tri-State area.

Douglas graduated cum laude from Cornell University with a degree in Applied Economics and Management. He is an avid runner.

Kenny is a lifelong operator.  Before joining WPL, he worked at Hippodrome where he helped with technology implementation and process improvement.  He also has experience building a three-city residential cleaning company.  Kenny has built a career on the ideas that: 1) customer needs come first, and 2) employees come before that.  

Kenny went to Cornell University School of Industrial and Labor Relations, then NYI School of Law.

Hector was raised & worked in various family businesses in the grocery and F&B industry. He had a 13-year stint at Gap Inc. where he trained under Senn Delaney LLC and became the regional efficiency agent for underperforming stores in the NY metro region for Banana Republic. He also traveled the U.S. to open flagship stores for Gap, Old Navy & Banana Republic divisions. Hector began his career with WPL as the Regional Service Mgr by catching the laundry bug via his love of food and has grown here for over 20 years. Hector is an avid fan of music, comedy, culinary arts & sports. Being of service to others & treating customers & colleagues as he would like to be treated is the basis of his mission of becoming a better human.

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Darryl truly built his career from the ground up.  He began here at WPL in 1996 as a driver.  He was quickly promoted to Account Manager.  In 2015, he was promoted to Account Management Director.  Since then, Darryl has helped develop WPL's reputation for customer focus and excellence.  Clients count on him for expertise, experience, responsiveness, and a smile. "DB" never lets them down.

Oscar joined the White Plains Linen team in 1991. In 1994, he joined the Delivery Department.

Working as a driver gave him an understanding of the daily challenges that keep the transportation department moving.

His dedication, reliability, and willingness to jump in whenever called played a key role in his advancement with the company. 

Oscar’s first-hand experience behind the wheel serves him well as the Transportation Director.  As someone who understands the job from the ground up – from customer interactions, traffic challenges, tight schedules, unfavorable weather conditions, and mechanical issues – Oscar can make informed decisions that assist his team and overall operations with any hurdles that may arise.

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Luis Hernandez has been with White Plains Linen since 2006, starting as an Account Manager before moving into Transportation Management. His deep understanding of routing, operations, and customer service eventually led him back to account management. He now manages accounts across Upper Manhattan, Brooklyn, and Queens.